A brick & mortar store was not reaching it’s top line sales potential but why?
The store was located in a heavily visited shopping mail with great stores and no vacancies. It was well stocked and NCO (Neat Clean & Organized) at all times. So what was the issue?
Well after some investigation it turned out that the store and it’s employees where running the Store Manager, not the other way around. The Store Manager was replaced and within 30 days, the store was surpassing sales expectations.
Even a business that looks good on the surface needs leadership and someone to motivate the team. You can have a NCO store all day along and still have terrible results if the team is not inspired to take care of customers.
A restaurant was missing top line sales and bottom-line profit.
The owner couldn’t understand why as in the beginning when he purchased the business the business was great. After some investigation it was determined that the business owner had no business background and the business was running him- not the other way around.
A Building Block™ plan was developed and executed and within 30 days the restaurants top lines sales began to grow, as did it’s bottom-line profit.
One year later, the restaurant had increased top line sales by 39% over the previous years sales and bottom-line profit was in the black.
A well established full service superyacht brokerage firm was at a crossroads.
Their top producing broker, who happened to be the owner, could not find the time to care for his ultra high net worth clients. The full service superyacht business had completely consumed him. He made the smart decision to bring in a consulting COO. The COO worked with the owner and team to re-structure and optimize every aspect of the business. In the end they had gone from “good to great” and the owner was able to once again enjoy his work and care for his clients.
Not only did the owners transactions improve, but production in every department also improved dramatically. The firm continues to be a world leader.
The owner of a very successful grocery store passes away unexpectedly.
Planning for today and tomorrow is critical for every business, regardless of size. What plans do you have to protect your business or family in the event you were not able to continue as the operator?
What happens to a family business when the owner/operator passes away unexpectedly? Unfortunately, most businesses would simply be forced to close up shop. In the case of the grocery store we were able to put people, procedures, and policies in place which allowed the store to not just continue, but to thrive. After an additional 10 years in business, the family was able to plan a sale of the business.
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